PostLife

Last updated: 16/06/2025

PostLife Privacy Policy

Effective Date: April 16, 2025

Welcome to PostLife (hereinafter, "we", "our", or "PostLife"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services, and tells you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

  • Purpose: This policy aims to give you information on how PostLife collects and processes your personal data through your use of this website and our services, including any data you may provide when you register, create messages, add contacts, or use the life verification feature.
  • Controller: PostLife, with address of Province of Quebec, Canada, is the controller and responsible for your personal data.
  • Contact: If you have any questions about this privacy policy or our privacy practices, please contact us at: [Privacy Contact Email]. You have the right to make a complaint at any time to the relevant data protection authority.

2. The Data We Collect About You

We collect and process different types of personal data, which include:

  • Identity Data: First name, last name, username or similar identifier.
  • Contact Data: Email address, phone numbers (for trusted contacts).
  • Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location (derived from IP), browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. (Collected in the access log).
  • Profile Data: Your password (stored securely and hashed), check-in history, notification preferences, check-in frequency settings, grace period, etc.
  • Usage Data: Information about how you use our website and services.
  • Message Data: Subject and body of the messages you create (stored encrypted on our servers), list of recipients (emails). Important: We implement server-side encryption for the content of your messages (subject and body) to protect them against unauthorized access, even by our administrators. However, metadata such as recipients or dates are not encrypted in the same way.
  • Trusted Contacts Data: Name, email(s), and phone number(s) you provide for your trusted contacts. You are responsible for informing or not informing your contacts of their designation and how we will use their information (solely for the verification process).
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To register you as a new user.
  • To provide and manage the Service: Store your messages (encrypted), manage your trusted contacts, perform the life verification process, send reminders, alerts, and, finally, your messages to the designated recipients according to your instructions and the required confirmation.
  • To manage our relationship with you: Notify you about changes to our terms or privacy policy, send you service notifications (login, contact added, etc.) according to your preferences.
  • To administer and protect our business and this website: Including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data, and access logging for security.
  • To improve our website, services, marketing, customer relationships, and experiences: By analyzing how the service is used (we may use aggregated or anonymized data).
  • To send you marketing and promotional communications: If you have given your explicit consent to receive them (for example, by checking a box during registration or in your settings), we may send you emails about new features, offers, or other information we believe may interest you. You will always have the option to unsubscribe (opt-out) from these communications easily via a link in the email itself or in your profile settings.
  • To comply with legal or regulatory obligations.

4. How We Share Your Personal Data

We may share your personal data with the following parties for the purposes set out above:

  • Trusted Contacts: Only their contact information (email) to send them the alert notification and verification link, as you have configured them. We never share the content of your messages with them.
  • Message Recipients: The individuals you designated will receive the content (decrypted just before sending) of the specific messages addressed to them, only after the life verification process has confirmed your prolonged absence according to the terms of service.
  • Third-Party Service Providers:
    • Web Hosting Provider hosting.com: Where data is stored.
    • Email Service Provider hosting.com To send all emails (verification, notifications, reminders, alerts, final messages).
    • IP Geolocation Provider ip-api.com: To obtain approximate location data based on IP during login (for statistics and security).
    • (Future) Payment Providers: If we implement subscriptions.
    • (Future) Analytics Providers: To help us understand site usage (e.g., Google Analytics, using anonymized data whenever possible). We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we sell, transfer, or merge parts of our business or our assets.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. This includes:

  • Use of HTTPS to encrypt communication between your browser and our server.
  • Secure password hashing.
  • Server-side encryption of the content of your messages (subject and body) before storing them in the database. The encryption key is managed separately and with restricted access.
  • Limiting access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
  • Procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

  • Your account data is retained as long as your account is active.
  • Messages are retained until they are sent according to the verification process or until you delete them or close your account.
  • Access logs and email sending logs are kept for a limited period for security and analysis purposes.

You can request the deletion of your account and associated data by contacting us (see rights section).

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data (especially for direct marketing).
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data.
  • Withdraw consent at any time (where processing is based on consent).

If you wish to exercise any ofthese rights, please contact us at info@postlife.info.

8. Cookies

We use necessary cookies for the website's operation, such as session cookies to keep you logged in. We may use additional cookies for analytics or enhanced functionality in the future, in which case we will update this policy and may request your consent. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the site.

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under that age. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. International Transfers

Your information may be stored and processed on servers located outside of your country of residence, where data protection laws may differ. We will take appropriate steps to ensure that your personal data remains protected in accordance with this privacy policy.

11. Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you of significant changes by posting the new policy on this page and, where appropriate, by notifying you by email. We encourage you to review this policy periodically.

12. Language

This Privacy Policy may be translated into other languages for your convenience. In the event of a conflict or discrepancy between the English version and any translation, the English version will prevail.

13. Contact

For any questions or concerns regarding this policy, please contact: info@postlife.info

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